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FAQ

Do I have to visit every attraction on the same day?

Nope! All Top Tix bundles are good for 7 days; 3 days prior to your Space Needle visit, the day of, and 3 days after. 

Which attraction does my selected date and time apply to?

The time you select at booking is your Space Needle entry window. Other attractions vary, some you need to make an advance reservation using your Space Needle Order ID, others you can walk up with your tickets! View the attraction's page on Seattle Top Tix to know for sure. 

Who is Seattle Top Tix?

Seattle Top Tix is a locally based ticketing partner that curates discounted attraction bundles and experiences around the Seattle area. We work directly with top attractions, museums, and tour providers to offer convenient, pre-packaged ticket options that help visitors explore more while saving time and money.

Are you affiliated with the attractions in my bundle?

Yes — we partner with each attraction featured in our bundles. While we are not the operators of the attractions themselves, we are an authorized reseller and work closely with them to ensure your tickets are valid, up-to-date, and easy to redeem.

What does “Powered by the Space Needle” mean?

“Powered by the Space Needle” means that Seattle Top Tix is operated by the Space Needle’s ticketing and experience team. Our platform uses the Space Needle’s secure ticketing system, customer support structure, and we build attraction partnerships to offer bundled tickets across Seattle. While we sell tickets to many different experiences—not just the Space Needle—our technology, operations, and validation systems are supported by the Space Needle organization to ensure accuracy, security, and a seamless guest experience.

Will I receive a confirmation after booking?

Yes. After completing your purchase, you will receive a booking confirmation by email. This confirmation contains your tickets and important details for your visit. 

What if I've already been to the Space Needle but I want a bundle?

We offer a variety of "single" tickets to other attractions! You can still get a Top Tix deal for another attraction even if you've already visited the Space Needle. 

Can I change my Space Needle reservation time?

To request a change, email [email protected] before your scheduled visit time. Please note this email box is monitored Monday-Friday, 9am-5pm.

Do other attractions have their own rules?

Yes. Each attraction operates independently and may have its own:

  • Entry requirements
  • Hours of operation
  • Reservation policies

These policies apply in addition to Seattle Top Tix terms.

What is the refund and cancellation policy for Seattle Top Tix bundles?

All refund, cancellation, or change requests must be emailed to [email protected] before your scheduled visit.

Refund eligibility is based on the policies of each attraction in your bundle, including the timed reservation at the Space Needle. Missed reservations and unused portions of the bundle may not be eligible for refunds. Refunds are also not guaranteed for attraction closures or disruptions beyond operational control.

Seattle Top Tix does not guarantee refunds.

Can I transfer my ticket to someone else?

No. Seattle Top Tix bundle tickets are non-transferable and valid only for the person(s) listed on the booking.

Are taxes included in the price?

Prices may be subject to applicable taxes, including:

  • City of Seattle Admissions Tax (5%)
  • Seattle Sales Tax (10.55%)

Additional fees may apply depending on the experiences included. Prices may change without notice.

What if I want to sell my ticket on Seattle Top Tix?

Reach out to [email protected] for partnership opportunities! 

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